Delivery times for eCommerce orders depend on several factors, including the retailer, shipping method, and your location. Here’s a general breakdown:

• Standard Shipping: Typically takes 3–7+ business days.
• Expedited Shipping: Usually 2–3+ business days.
• Same-Day / Next-Day Shipping: Available with some retailers for an extra fee.
• International Shipping: Can take anywhere from 1–4 weeks, depending on customs and carrier delays.

Our sites provide tracking details once your order ships. Where did you place your order? I can check their estimated delivery times for you!

Return and Exchange Policy

1. Returns
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receiving it for a refund or exchange. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. Proof of purchase is required.

2. Exchanges
If you received a defective or damaged item, we will gladly replace it. Please contact our customer service team within 30 days of receiving your order to arrange for an exchange. The item must be returned in its original condition.

3. Non-Returnable Items
Certain items are non-returnable, including:

• Gift cards
• Perishable goods (food, flowers, etc.)
• Personalized or customized items
• Intimate or sanitary goods
• Digital products

4. Return Process
To initiate a return, please follow these steps:

1. Contact our customer service team at contact us page to request a return authorization.
2. Package the item securely and include the proof of purchase.
3. Ship the item to same address using a trackable shipping service.
4. Once we receive and inspect the return, we will notify you about your refund or exchange.

5. Refunds
Refunds will be processed within 7 business days after receiving the returned item. The refund will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

6. Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping method as we cannot guarantee receipt of returned items.

7. Contact Us
For any questions regarding returns and exchanges, please reach out to us at Contact us Page.

Thank you for shopping with GennAuthority.site!

Yes, You can. Make sure to use our Contact page to resolve this issue as soon as possible. Sometimes, it will be impossible or difficult to change the shipping address in time.

We provide proper tracking id, which will help you track your order promptly.

Once you will order from us, you will receive all the details from which you can contact us conveniently. 

Inform us as soon as possible, we’ll try our level best to resolve this issue without any delay.

Worldwide shipping is available with our website.

Yes, Your items will come at proper package depending on your items size.